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Terms and Conditions

1. General:
A.  These terms and conditions apply to all merchandise sold and to all wholesale customers. These terms and conditions may not be altered in anyway by any oral or other written agreement.  Seller's receipt of a 25% deposit constitutes wholesale customer's agreement to all terms and conditions of sale contained in this document.
B.  All prices, products and/or product components are subject to change without prior notification to wholesale customers.
C.  All prices are F.O.B. Atlanta, Georgia

2. To-the-Trade Wholesale Only:
A.  By submitting an order you are warranting that you are a valid retail business, that you are making wholesale tax-exempt purchases for resale, and that you agree to be bound by this Agreement. We reserve the right to cancel orders or terminate relationships in our sole discretion.
B.  Receiving a Stocking Dealer Price requires a minimum opening order of $2,500.00. Wholesale customers that do not maintain annual order levels ?(measured by calendar year) equal to or above $2,500 will be required to purchase at Non Stocking Dealer Price which is plus 30%.

3. Sales Order Minimums / Freight Fees:
A. There are No Minimum merchandise re-orders but wholesale customer will incur a $75.00 - $100.00 minimum freight charge from Furniture Freight Carrier.

4. Billing / Payment Methods:
A.  All Major Credit Cards and Checks accepted.   (A $50 fee will be due on all returned checks)
B.  All in stock merchandise is billed in full prior to shipping.
C.  The 25% deposit is due in advance on all built to order merchandise balance is due in full upon completion of the order prior to shipping.
D.  Phillips Scott retains title to all merchandise until fully paid for by customer.

5. Cancellation:
A.  The cancellation form must be received via email accounting@phillipsscott.com or fax 912-226-3455 within 7 days after order was placed.
B.  Download or print Cancellation Form  - Download this form  (Phillips Scott Cancellation Form)  Please read below and fill out entire form.
C.  In the event of a cancellation after 7 days (as items are production) customer agrees to forfeit their 25% deposit as a cancellation fee.                
D.  Orders / Items on orders that have had balances billed in full and are ready for shipping or pick up are not subject to cancellation.
E.  Custom orders are not subject to cancellation.
F.  Canceling / Refusing delivery of a shipment customer agrees to be pay for the cost of storage and freight both ways, as well as pay a 100% restocking / handling charge (of total order amount).

6. Freight Terms:
A.  Once your merchandise has left Phillips Scott’s facility, it is the freight carrier’s responsibility to insure that products arrive safely and in a timely manner.
B.  Orders will be shipped (COLLECT) via Furniture Freight Carrier unless otherwise specified on each order.
C.  Freight shipments are to COMMERCIAL LOCATIONS ONLY via loading docks or curbside delivery.
D.  We ship products as soon as available and this may result in multiple shipments unless otherwise specified on each order.
E.  Phillips Scott's responsibility for the shipment ceases after delivery of goods to the Freight Carrier.
F.  Phillips Scott will not be responsible for charges resulting from inability of carrier to deliver.
G. Please note: Freight carriers do not assist with un-boxing, removal of materials, or product placement.

7. Receiving a Delivery / Damages / Claims:    (Make driver wait!)
A.  The receiver of merchandise must unpack and inspected immediately for damages, shortages or any problem upon receipt of delivery before signing the Bill of Laden.
B.  Claims for damages, shortages or any problem MUST BE NOTED ON BILL OF LADING or Claims will not be valid.
C.  Hold all shipping boxes, damaged items and packing material at original commercial delivery location.

** IF MERCHANDISE IS DAMAGED - PLEASE DO THE FOLLOWING** 
D.  Download or print Claims Form -Download this form  (Claim Form) Please read below and fill out entire form.
E.  Return Form to Phillips Scott within (3) days of receipt of goods and Phillips Scott will help process your Freight Carrier claim.
F.  After (3) days of receipt of goods all Claims must be filed direct with Freight Carrier.    
** IF A RETURN AUTHORIZATION IS REQUIRED - PLEASE DO THE FOLLOWING **
G.  Merchandise must be put back into its original packaging and customer agrees to have boxed and ready for pickup at customers expense.
H.  Merchandise moved from original commercial delivery location must be brought to original commercial delivery location at customers expense.

9. Defective Product
A.  Please note:  Our products are made by hand from wood and other natural materials and variation from piece to piece will occur.
B.  If any products are defected, we will supply repair parts, replace, or provide an allowance for local repair at our own discretion.
C.  No allowances will be given on merchandise that shows evidence of consumer abuse.
D.  Discontinued products purchased at discounted prices are purchased “as is,” and claims will not be allowed.
E. Phillip Scott warranties all products for one year after accepted in good condition.

 

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